Shipping and Returns

Shipping, delivery time and cost:
Shipments are made from our warehouse. For customers in Sydney we generally use Australia Post please allow 2-7 working days for most items. We do our utmost best to deliver the items as soon as possible. However, some items are sourced from outside NSW and will take longer to be processed into our warehouse. If this is the case our customer service team will contact you and update you on the progress.

Out of stock:
Occasionally stocks run out (colours, sizes, models). Should this occur, we will inform you as soon as possible and give you the option to wait until stocks can be shipped or to cancel your order.

Exchanges and returns:
Please choose carefully as we do not normally give refunds if you simply change your mind or make the wrong decision. If the product has a minor problem, we will either repair, replace or refund the item at our discretion.

If there is a major problem, we will either provide you with a replacement or refund at our discretion.

Products you are returning must be in their original, clean, unused condition and in the original box and packaging unopened – please do not stick any tape or labels to the original packaging otherwise we will not be able to accept it back.
Please contact us if you would like to return any item or would like to inquire about our return policy.

If a product is faulty, please notify us as soon as possible to allow us to rectify the error.

If have any questions regarding shipping and/or returns, please contact us: