Terms and Conditions

We want you to feel safe when shopping here.
Therefore, you will find everything you need to know about rights and obligations concerning your order below. If you cannot find all the answers you are looking for, please contact us at sales@fitbiz.com.au

The prices listed are inclusive of GST (10%).
All transactions are processed in Australian Dollars (AUD)

Information storage:
When you place your order, we and / or our suppliers store information about your shopping cart and address information. Your card details are only handled by our payment provider EWAY in accordance with the regulations that card issuers and acquiring banks set up.

Out of stock:
Occasionally stocks run out (coloUrs, sizes, models). Should this occur, we will inform you as soon as possible and give you the option to wait until stocks can be shipped or to cancel your order.

Online Card Payment:
The solution is secured by EWAY. Online Payment is made securely and directly via EWAY. Payment is made via EWAY servers over a secure encrypted connection which ensures that transfer cannot be intercepted. Once you have made your payment, you will automatically return to our website where you get your receipt.

Exchanges and returns:
Please choose carefully as we do not normally give refunds if you simply change your mind or make the wrong decision. If the product has a minor problem, we will either repair, replace or refund the item at our discretion.

If there is a major problem, we will either provide you with a replacement or refund at our discretion.

Products you are returning must be in their original, clean, unused condition and in the original box and packaging unopened – please do not stick any tape or labels to the original packaging otherwise we will not be able to accept it back.
Please contact us if you would like to return any item or would like to inquire about our return policy.

If a product is faulty, please notify us as soon as possible to allow us to rectify the error.

Shipping, delivery time and cost:
Shipments are made from our warehouse. For customers in Sydney we generally use Australia Post please allow 2-7 working days for most items. We do our utmost best to deliver the items as soon as possible. However, some items are sourced from outside NSW and will take longer to be processed into our warehouse. If this is the case our customer service team will contact you and update you on the progress.

Contact Us:
Swedish Posture, 11/287 Victoria Road
Rydalmere NSW 2116
+61 2 9638 3088